
Helpful Resources
Delivery
🚚 Fast & Reliable Shipping – Delivered with Care!
We make sure your kitty gets their treats quickly and hassle-free! 🐾
📦 Processing Time: Orders are packed and shipped within 24-48 hours.
🌍 Shipping Options: We offer standard & express delivery worldwide.
📍 Tracking Available: Stay updated with real-time tracking on all orders.
💰 Satisfaction Guaranteed: If you have any issues, our support team is happy to help!
Your feline friend won’t have to wait long—order now and get their favorite treats delivered straight to your door! 🐱✨
Returns
🔄 Hassle-Free Returns & Satisfaction Guarantee!
We want you—and your kitty—to be 100% happy with your purchase! 🐾 If you're not completely satisfied, we’ve got you covered.
✅ Easy Returns: You can return unopened products within 30 days of delivery.
✅ Refund or Replacement: Choose between a full refund or a replacement.
✅ Fast Support: Our customer service team is here to help with any issues!
✅ Exceptions: For hygiene reasons, opened or used treats cannot be returned.
Need help with a return? Contact us, and we’ll make it right! 🐱✨
Terms of Service
📜 Terms of Service
1. Introduction
Welcome to Berzora! By accessing and using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.
2. Orders & Payments
- All orders must be paid in full before shipping.
- We accept major credit/debit cards, PayPal, and other secure payment methods.
- Prices and availability are subject to change without notice.
3. Shipping & Delivery
- Orders are processed within 24-48 hours (excluding weekends/holidays).
- Delivery times vary based on location and chosen shipping method.
- We are not responsible for delays caused by couriers or customs.
4. Returns & Refunds
- Unopened products can be returned within 30 days of delivery.
- Refunds or replacements are issued upon receiving returned items.
- Opened or used products cannot be returned for hygiene reasons.
- Shipping costs for returns are the responsibility of the customer unless the item is defective.
5. Product Usage & Liability
- Our products are formulated for cats 3 months and older.
- Always follow feeding guidelines and consult your vet if needed.
- We are not responsible for any adverse reactions caused by misuse.
6. Privacy & Data Protection
- We respect your privacy and handle your data securely.
- Your personal information is only used for order processing and customer service.
7. Changes to Terms
- We reserve the right to update these Terms of Service at any time.
- Continued use of our website means you accept any updates.
8. Contact Us
If you have any questions about these terms, please reach out to our support team at berzora.contact@gmail.com
About us
🐾 About Us – Passion for Happy, Healthy Cats!
At Berzora, we believe that every cat deserves nutritious, delicious, and safe treats. That’s why we create 100% natural, high-quality snacks that kitties love—without any artificial additives or fillers.
As devoted cat lovers, we know how important it is to keep your furry friend happy and healthy. Our treats are designed to support digestion, dental health, and overall well-being, making snack time both fun and beneficial.
From sourcing the best ingredients to delivering straight to your door, we’re committed to quality, transparency, and feline happiness. Join thousands of happy pet parents who trust Berzora for the purr-fect treat! 🐱✨